FAQs
What is Al-Kemist 9?
Al-Kemist 9 is a premium mineral wellness brand specializing in high-quality magnesium products designed to support recovery, sleep, and overall vitality.
Can I use Magnesium Cream and Spray together?
Yes! They complement each other well — use the spray for quick absorption and the cream for deeper, longer-lasting relief.
Are your products safe for sensitive skin?
Our Magnesium Cream and Spray are formulated to be gentle. We recommend doing a patch test before full application if you have sensitive skin.
What type of magnesium do you use in your products?
We use premium-grade magnesium sourced for purity and bioavailability to ensure maximum absorption and effectiveness.
How soon will I feel results?
Results vary by individual. Some customers notice improved sleep and reduced muscle tension within a few days, while others may take 2–4 weeks of consistent use.
Is topical magnesium as effective as oral supplements?
Topical magnesium (cream and spray) is absorbed directly through the skin, bypassing the digestive system — making it a great option for those with sensitive stomachs. Capsules provide systemic support from within. Many customers use both for best results.
Who should use magnesium supplements?
Anyone experiencing muscle cramps, fatigue, stress, poor sleep, or low energy may benefit from magnesium supplementation. Always consult your healthcare provider if you have a medical condition.
Why magnesium?
Magnesium is one of the most essential minerals in the body, involved in over 300 biochemical reactions. Many people are deficient without knowing it, leading to poor sleep, muscle tension, and low energy.
How do I contact support?
You can reach us through the contact form on our website or email us directly. We respond within 1–2 business days.
What is your return policy?
We accept returns within 30 days of purchase for unopened items in original condition.
Can I track my order?
Yes — you'll receive a tracking link via email once your order has shipped.
Do you ship internationally?
We currently ship within the US. International shipping options are coming soon.
How long does shipping take?
Orders typically ship within 1–3 business days. Delivery times vary by location.
How do I use Magnesium Spray?
Spray directly onto skin, allow to absorb for 20–30 minutes. Can be rinsed off if tingling occurs.
How do I use Magnesium Cream?
Apply a small amount to the skin and massage gently. Best used on areas of tension or before sleep.
Are your products natural?
Yes. Our formulas are mineral-based, free from harsh additives, and crafted with purity in mind.
What is the difference between Magnesium Cream, Spray, and Capsules?
Magnesium Cream is a topical formula ideal for muscle relief and skin absorption. Magnesium Spray is a fast-absorbing transdermal spray for on-the-go use. Magnesium Capsules are an oral supplement for systemic magnesium support from within.
What products do you offer?
We offer three core magnesium formulas: Magnesium Cream, Magnesium Capsules, and Magnesium Spray — each crafted for targeted mineral absorption and daily wellness.
